Welcome to SLBC Moodle’s Help Desk!
ALL PERSONS creating a ticket
are required to check the FAQ (knowledgebase) before filling out a Support Ticket.
If the answer to your question is within these pages, then you will be redirected back to them. Therefore, it is to your advantage to search well.
IF YOU HAVE NOT submitted a ticket to us before,
but have an SLBC Moodle account: note that your username for Moodle will not work as a username to login to the Help Desk system, as the two systems are not tied together. However, you may register with the Help Desk system using that same username if you wish.
Returning/"Old System" Students:
we suggest you take a quick look at the “What’s New?” section in the FAQ (Knowledgebase) so that you can get an idea of what changes to expect. If you are new to SLBC, you can skip the “What’s New?” section.
Office Hours
Monday - Friday
10:00am - 10:00pm
Salt Lake City, UT, USA
.
Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket